Shipping Policy
At SURFIT, every order is carefully prepared to offer you a smooth and reliable experience — from browsing our site to receiving your product.
All of our products are handled with care and shipped through trusted logistics partners specialized in international delivery.
HD BRANDS LLC remains fully responsible for your order until it is successfully delivered to you, in accordance with applicable consumer protection laws.
HD BRANDS LLC
5830 E 2nd St, Ste 7000 #29923
Casper, Wyoming 82609
United States
📩 Contact: contact@surfitboards.com
🌍 Shipping Destinations
We ship worldwide.
Please note that some countries may be temporarily unavailable due to customs or logistical restrictions beyond our control.
📦 Shipping Options
You can choose between two shipping methods:
-
Standard: 6 to 10 business days
-
Express: 5 to 8 business days
🕐 These are estimated delivery times and do not include processing.
They may vary depending on your location, seasonal demand, customs clearance, or any external factors.
SURFIT cannot be held responsible for delays caused by carriers, customs, or other external circumstances beyond our control.
💸 Shipping Rates
Shipping fees are automatically calculated based on your shipping zone and selected delivery method.
They are clearly displayed before payment.
Free shipping may apply depending on your total order value — this is also shown before checkout.
⏱ Processing Times
Orders are processed within 1 to 3 business days.
Once shipped, your order is handled by the selected carrier.
🔍 Order Tracking
All shipments come with a tracking number, sent automatically by email as soon as your package leaves our facility.
You can track your delivery using the link provided.
📬 Shipping Address & Errors
Please double-check your shipping address before placing your order.
If the address provided is incorrect or incomplete, SURFIT cannot be held responsible for failed delivery.
A reshipment may be offered, but the cost will be the customer’s responsibility.
📦 Delivery Issues
If your package is delayed, marked as delivered but not received, or lost in transit, please refer to our
Return & Refund Policy
to explore your available options (replacement, investigation, refund, etc.).